Privacy policy
Last updated 2026-11-09. This policy covers the GrabberBot website and the ClaimMate Pro Android app.
What we collect
- Account: email address, password (stored only as a salted hash), optional Google sign-in ID, optional ZIP code, app language.
- Devices: a device identifier, used for the free trial (one per phone) and to show which phones use your account.
- Claimed offers: platform, job ID, price and fee of offers the bot claimed, for billing and your Reports.
- Payments: plan or top-up orders, amount, payment method and status.
- Support: messages you send to Sofia or the team.
- Diagnostics you send: if you use an in-app diagnostic to send the text of a screen to support, it is kept for up to 30 days.
- Invite links: when you open an invite link, a one-way hash of your network address is stored for up to 7 days to credit the invite.
What we don’t collect
We never ask for or store your Wayfair Service Pro, Spark, Amazon Flex, Uber, Lyft, Instacart, DoorDash or other platform passwords. Mileage tracking stays on your phone. The website has no ads and no third-party tracking scripts.
Why
To run your account, the trial and billing, show your Reports, answer support and prevent abuse. We don’t sell personal data.
Your choices
You can stop the bot, revoke Accessibility and notification permissions or uninstall the app at any time. To delete your account and data, contact @WayToHomeSupport or use Chat with Sofia.
Hosting
The website and backend run on Cloudflare.